Contact Us

Whether you have a question about one of our reviews, want to flag an inaccuracy, or need help finding responsible gambling support, the stoneragegame.com team is here. Use the details below to reach us — we aim to respond to every message within 48 hours on business days.

How to Reach Us

Email is the fastest and most reliable way to contact us. Write to [email protected] and include as much detail as you can about your query. The more context you give, the quicker we can help.

We respond to all genuine enquiries in the order they arrive. We do not operate a live chat or phone line at this time, so email is the right route for all communication.

What We Can Help With

• Review questions: If you have a query about a specific casino we cover — how we rated it, what licence it holds, or how its bonus terms work — let us know.
• Factual corrections: Our editorial team reviews information regularly, but if you spot something out of date or inaccurate, please tell us. We take accuracy seriously and will investigate every reported error.
• Reader experiences: If you've had an experience with a casino featured on this site — positive or negative — we want to hear about it. Reader feedback helps us keep assessments honest and current.
• Partnership and editorial enquiries: If you represent a licensed casino operator and want to discuss being considered for review, email us. Inclusion in our rankings is editorial, not purchased — see our About Us page for how we assess casinos.
• Responsible gambling: If you or someone you know is struggling with gambling, please visit our Responsible Gambling page for tools, self-exclusion guidance and links to national support services.

What We Cannot Do

We are an independent comparison and review website, not a casino operator. That means we cannot:

• Access your account at any casino or process a withdrawal on your behalf
• Resolve disputes between you and a casino directly
• Guarantee outcomes from any bonus, promotion or game
• Provide legal or financial advice

If you have a complaint about a specific casino, contact that casino's customer support team first. If the matter is unresolved, you can escalate to the relevant state gaming regulator. Online casino gambling in the US is regulated at the state level, and the regulator in your state is the appropriate body for formal complaints.

Legal and Editorial Enquiries

For questions relating to our Terms and Conditions or editorial policy, email us at [email protected] and mark your subject line clearly — for example, "Editorial Policy Query" or "Legal Notice". We will direct your message to the right person on the team.

A Note on Responsible Gambling

If you are contacting us because gambling has become a problem — for you or someone close to you — please do not wait for a response from us. Reach out directly to a support organisation. In the US, the National Council on Problem Gambling helpline is available 24 hours a day at 1-800-522-4700. You can also text or chat online through their website. Our Responsible Gambling page lists further resources, including state-specific self-exclusion programmes and spending limit tools offered by licensed operators.

We read every message we receive and aim to reply within two business days. Thank you for taking the time to get in touch — your feedback makes stoneragegame.com more useful for everyone who visits.